Frequently Asked Questions

Yes. UpMonitor has a Free plan that includes 2 monitors, 5-minute check intervals, and email notifications. No credit card is required and the free plan never expires.

UpMonitor offers a modern interface, multiple status page themes (Clean, Frost, Terminal, Snazzy), faster check intervals on paid plans (30 seconds vs. 1 minute), and a free plan with no credit card required. See the full comparison table on our homepage.

Absolutely. UpMonitor's team features let you create separate teams, invite members with role-based permissions, and monitor multiple client sites from one dashboard. Each team can have its own monitors, status pages, and alert configurations.

UpMonitor can detect downtime in as little as 30 seconds with the Business plan. The Pro plan offers 1-minute checks, and the Free plan checks every 5 minutes. Multi-location monitoring ensures accurate detection with minimal false positives.

UpMonitor supports HTTP/HTTPS website monitoring, API endpoint checks with custom headers, TCP ping monitoring, and infrastructure monitoring via a lightweight Linux agent. You can monitor response times, status codes, SSL certificate expiry, and server resources like CPU, memory, and disk.

UpMonitor checks your websites from 5+ server locations around the world simultaneously. A site is only marked as down when multiple locations confirm the outage — eliminating false positives caused by local network issues.

Yes. UpMonitor supports HTTP/HTTPS monitoring, API endpoint checks with custom headers and request methods, ping/ICMP monitoring, and server infrastructure monitoring via a lightweight Linux agent. You can validate response content, status codes, and response times.

UpMonitor sends instant alerts via email, Slack, Discord, and custom webhooks when downtime is detected. You can configure which team members get notified and set up escalation rules. Recovery alerts are also sent when your site comes back online.

Yes. Each monitor can have its own alert channels and thresholds. You can route critical monitors to page your whole team while lower-priority monitors only send email.

Yes. When a monitor recovers from downtime, UpMonitor automatically sends a recovery notification through the same channels as the downtime alert. This closes the loop so you know when the issue is resolved.

Yes. UpMonitor lets you create beautiful, customizable public status pages with multiple themes: Clean, Frost, Terminal, Snazzy, and more. You can use a custom domain, add your branding, manage incident updates, and allow visitors to subscribe for notifications.

Yes, custom domains are supported on Pro and Business plans. You can serve your status page at a URL like status.yourcompany.com with a simple DNS record change.

Yes. You can create incidents manually or let UpMonitor create them automatically when downtime is detected. Add timestamped updates as you investigate, and subscribers get notified of each update via email.

The free plan includes 2 monitors, 5-minute check intervals, email notifications, and 24-hour data retention. No credit card required, no trial period — it's free forever.

Yes, you can cancel anytime from your dashboard. Your account stays active until the end of your billing period, then reverts to the Free plan. Your monitors and data are not deleted.

Yes — paying annually saves 17%. Pro annual is $5.83/month ($70/year), and Business annual is $15.83/month ($190/year). See all pricing details.

UpMonitor runs checks from 5+ globally distributed server locations. Checks run from multiple regions simultaneously and a consensus approach is used to confirm downtime before alerting.

Yes, API access is available on the Business plan. You can programmatically create and manage monitors, retrieve uptime and performance data, and integrate UpMonitor into your CI/CD pipeline or custom dashboards.

Yes. You can configure custom HTTP headers, basic auth credentials, and request bodies for your monitors. This lets you monitor endpoints that require authentication or specific request parameters.